SARAL  /  Phase 2

Phase 2 · Vignette Experiment

Field-Generated Context and Algorithmic Override

A controlled experimental study of how administrative reviewers integrate informal field observations with rule-based algorithmic recommendations in welfare eligibility verification.

Fieldwork in progress Mumbai · SRA Annexure-II N ≈ 20 reviewers

Research Question

How do reviewers weight informal context?

When reviewing a case with a formal eligibility record, how do administrative decision-makers incorporate informal signals produced through prior field-level verification, and how does this influence their decision to follow, override, or defer an algorithmic recommendation?


Experimental Structure

A 2 × 2 within-subject design

The vignette set identifies three interacting components, balanced to break the confound between algorithmic recommendation direction and signal direction.

Algo Recommendation
Approve / Reject
Field Signal
Absent / Present
Signal Direction
WITH / AGAINST
Pool Size
16 profiles · 32 vignettes

Each operator evaluates 12 cases drawn from the pool, with 6 control + 6 treatment enforced and order randomised. Cells are balanced 4/4/4/4 across the recommendation × signal direction factorial.


Grounding & Sources

Signals paraphrased from field observation and rule documentation

Treatment-arm signals are paraphrased from one of two sources: a corpus of 260 verifier-observed cases coded by the researcher during PMAY field work in Maharashtra (January 2026), and disqualification clauses documented in the 2018 SRA Government Resolution.

Applicant profiles are synthetic composites identified by case number; no names, addresses, or survey numbers corresponding to identifiable individuals are used.

  • Cutoff-date proof & voter roll evidence
  • Family property holdings and household composition
  • Tenancy and continuous occupancy
  • Documentation authenticity
  • Alternate-property declaration integrity
  • Sympathy framing (corpus-attested only)

Operator Position

Final-officer review layer

Operators evaluate cases at the Sub-Divisional Officer / Sakshama Pradhikari position — the layer responsible for final certification of the SRA Annexure-II eligibility document. Cases shown have completed prior junior-officer field verification.

Interpretive Focus

Rule vs. context

The design isolates how evaluators respond to information not captured by structured eligibility rules — testing whether overrides reflect contextual information absent from the record, rather than simple disagreement with the algorithm.


Data Capture

What the instrument records

LayerVariables
OperatorInitials, role, experience, locale
Designarm, algo_recommendation, signal_direction
Decision (primary)decision, override flag
Timing (primary)response_time, time_to_first_action
Reasoning (exploratory)brief written reasoning
Post-task3-item Likert salience survey
Independent reviewblind second-review subset

Override is defined as disagreement with the algorithmic recommendation — not as rejection of the applicant. Reasoning text is collected but treated as exploratory in the analysis plan.


Status

Field deployment

Instrument finalised. Field deployment May 2026 in Mumbai. Pre-registration is timestamped and publicly available. Findings will be reported regardless of direction, including null and heterogeneous results.